FAQs
Quality, Care, and Support are our #1 Priority!
Here at Julz Accessories, we made it our NUMBER 1 priority to make the best accessories on the internet (with an affordable price tag)!
Our Necklaces are sturdy, thick, and affordable! We back this up with our 14 day MONEY BACK GUARANTEE.
We have multiple ways that you can contact us at any time! From texting to emailing, we are always here to help and assist you!
All orders are processed within 3-7 business days. Once your order has been shipped, you are expected to receive your item in about 5-9 business days. Please refer to our Shipping Policy for more information
Orders are processed within 24 hours. Email us within 24 hours to have your order canceled. Support@JulzAccessories.com
Your order either has not been shipped yet or is stuck in customs. Once it is shipped or once it clears customs, your package will be back on track. We ship packages out in bulk every Friday of each week. You may receive your tracking number earlier but, it will not update until the following Friday. You can also check our Shipping Policy.
Julz Accessories DOES NOT sell, lease, or distribute any personal customer information. Our website even has an SSL certificate to help keep your information even more secure!
Our fulfillment house is located in Maryland, USA. Some of our specialty items are located in other countries such as Australia, Germany, and/or China.
Items in the same purchase will sometimes be sent in separate packages. Please keep this in mind when receiving deliveries. Also, refer to our Shipping Policy.
A tracking number will be sent to your email once your item(s) have shipped. If you have not received a tracking number, please email us at directly at Support@JulzAccessories.com
No. All of our jewelry are made using high quality gold plated brass, zinc, or stainless steel. We recommend avoiding anything wet such as water, lotion, perfume, etc. Contact with anything wet may cause tarnishing. If you are not satisfied with the quality of your order, please contact us at Support@JulzAccessories.com
All of our jewelry are made from high quality gold or silver plated brass, zinc, or stainless steel. Each products has the materials listed in their product description. If you need more information/assistance please email us at Support@JulzAccessories.com
Unfortunately, no. Only one discount code per transaction.
Need to return or exchange your order? No matter the reason, we’re here to help you! Our refund policy lasts 14 days. If 14 days have gone by since you receive your purchase, unfortunately we can’t offer you a refund or exchange. Custom items are made just for you, so we can’t return or exchange them. We hope you understand! Check our Refund Policy for more information.
Please make sure the promotion code you are using is entered correctly and is still valid.
AJK Holdings, LLC is our parent company. They lead our day to day operations.